Category Archives: Human Resources

How to avoid employee turnover and improve productivity

Employee turnover

We often hear managers complaining that their best employees are leaving, when they really have nothing to complain about. Employee turnover can be extremely costly and disruptive for any business. Managers will always find any excuse to explain employee turnover and why their employees are leaving.

Today, young professionals feel empowered and are prepared to leave their job to find that job and career they love. They are not afraid to hop from one job to another until they find the right fit and work environment.

The ideal work environment is where employees are thrilled and excited to show up for work every day. Sadly, research has shown that the majority of employees feel disengaged in the workplace. What this means is that the majority of a company’s workforce are watching the clock until clock out time.

To understand why there is high employee turnover, you need to understand what management is doing wrong. Here are few ideas that can be avoided and all that is needed is a new perspective and some extra effort on the manager’s part.

  • Overworking employees
  • Unable to recognize employee contributions and rewarding good work.
  • Not encouraging employees to feel connected and engaged with the company culture.
  • Lack of empathy or caring for employees.
  • Not honoring promises and commitments.
  • Hiring incorrectly and promoting the wrong people.
  • Not allowing employees to follow and pursue their passions.
  • Failure to encourage and develop employee skills.
  • Not encouraging or recognizing employee creativity.
  • Inability to challenge employees intellectually so that they feel motivated.

While understanding what is being done wrong there are also a few things to prevent current employees from searching for a new job:

  • Provide job security and growth opportunities for employees.
  • Make sure that your employees are having fun and feeling productive.
  • Pay employees what they deserve so that they don’t feel underpaid.
  • Focus and give more attention to employee health and wellbeing.
  • Improve communication so that all employees are on the same page.
  • Manage employee career paths so that they feel they have a long-term career within your organization.
  • Make sure employees understand their purpose in your organization and job description.
  • Strive to find better ways to facilitate engagement instead of money.
  • Put yourself in the shoes of your employee to better understand someone else job, role and responsibilities.
  • Give praise when it due and deserved for good work on a regular basis.

In summary, to avoid employee turnover, managers need to think carefully about how they treat and interact with their employees.


Qualities and characteristics of good employees

Employee of the month

An important asset of any business are the employees and it is important for employers to be able to recognize the qualities of a good employee. When hiring new staff, it is imperative to select people with the good attributes and those that have the potential to become good employees.

When hiring new people, one must remember that it is not what the person knows today. Knowledge is an important and an asset, but it can be taught over time. However when it comes to a person’s basic character and personality, things become a bit more difficult to separate the good from the bad. Intelligent companies don’t hire for today, rather for the future success and personality when trying to identify the most suitable employees.

A study of over 500 international business leaders was undertaken to ascertain what sets a great employee apart. The goal of the research was to find out why some people are more successful than others. The results showed that most leaders chose personality as the leading reason of success.

The research also discovered that there was a huge misunderstanding when it comes to the meaning of personality. A person’s personality is a stable set of preferences and tendencies. Being an introverted or extroverted type of person is an important personality trait.

An individuals personality traits are formed during the early childhood development and fixed by early adulthood. it is important to understand that certain things can change over a person’s lifetime, but your personalities one thing that sticks with you for life.

It is also important to make a distinction between personality and intellect (IQ) which do not occur together; and between personality and emotional intelligence (EQ). A person’s personality is set in stone while their EQ can change and improve over time.

Regardless of the industry, age or sex, the ideal employee all share some common traits. Here is a list of some characteristics and traits that set exceptional employees apart:

Delayed gratification – Exceptional employees work outside of their job description, don’t expect recognition or compensation.

Manage and tolerate conflict – Exceptional employees never seek out conflict but will never run away either. They can present their positions in a calm and logical way while painting their composure.

Ethical and honest – A person can display all the talent in the world, however without integrity, ethics, and authenticity, nothing great will be accomplished. Honest and forthright employees will attract clients and increase the chances of success.

Self-managed – The perfect employee is someone who does not have to be told what to do or expected of them, and is willing to do more than their job description. A self-managed employee strives to improve himself, reduce his weaknesses and play up his strengths.

Action Oriented – Employees who are prepared to take action and chances despite the chances of failure. Chances may lead to failure but more often than not they will lead to success and generate new ideas.

Full of confidence – Confident people produce results and help others around them to take on challenges.

Good communication skills – Employees who can communicate in a clear and lucid manner when speaking or writing will always contribute to the success of any company.

Always stay focused – Employees that are able to stay focused on the issues at hand without getting distracted. They re able to differentiate between real problems and background noise.

Ambitious – Employees that strive to help themselves and improve their career will also help the company. Ambition spurs innovation, creative ideas and openness amongst employees.

Express their opinions and thoughts – Individuals who are not afraid to speak up even if it to ask difficult questions or challenge a superior or executive decision. They think before they speak and choose the right time to speak out.

Good team players – All companies require effective teams and effort. Employees who work well in a team environment and can establish friendly relationships with coworkers will always contribute to a companies end goal.

Dedicated and hard-working – No company will succeed or accomplish much with 9-5 employees. Effective companies are those who have result oriented and hard-working employees.

Keep their egos in check – We all have egos especially those exceptional employees which is a main driving force. Even with egos they are willing to admit when they are wrong and follow other decisions or opinions.

Always striving to grow and learn – Individuals who have a convictions that things can always be improved upon and be better.

Upbeat Personality and character – Employees that arrive at work fresh and energetic will generally perform better than people with a negative attitude. Upbeat and optimistic employees help to create a unique working environment that spawns ideas.

Recognize and fix things – People who identify problems and fix them immediately without walking past or electing to get back to the issue or problem at a later stage.

Passionate – Employees who have passion for what they do and their job will never work a day in their lives. Money will be a motivator but success will come from employees who enjoy the journey.

Accountable for their actions – Employees who stand up and will to be accountable for their actions and results,whether good or bad. They take responsibility and ownership of their work.

Marketable and leaders – Individuals who are well liked by their co-workers and show integrity and leadership skills. These individuals can be trusted and represent the company brand well.


The worst excuses for missing work

Playinh hooky
Have you ever played hooky at work? It has happened to all f us. You wake up and it is a beautiful day, and the last you want is going to work. Now you have to think of an excuse to tell you boss and hope he or she accepts your excuse.

A study by the mutual healthcare provider Benenden Health found revealed some some terrible excuses for not turning up to work. The results from the study revealed that six out of ten bosses do not believe excuses given by their employees.

In CareerBuilder’s annual survey, 29 percent of workers admitted to playing hooky this year, citing errands and plans with family or friends among their top reasons for calling in sick. But some employees like to get more creative.

Before calling in sick you should think twice about what you say. Many managers will search social media after receiving your call and hearing your excuse and to see if your are healthy enough to post updates. Employers are being forced to monitor employee sick leave and absenteeism via social media, questioning the reasons for absence, or even going as far as requesting a doctors note.

High levels of sickness absence can have a huge negative impact on businesses – both from a financial perspective and on the effect it has on staff who bear the extra workload. The biggest effects of sickness were the demotivation caused to those  employees who have to take on the work of the absent employees.

Here are a few excuses; some smart some not, that people use to avoid going to work:

  • I just put a casserole in the oven.
  • My plastic surgery needs some tweaking to get it just right.
  • My feet and legs fell asleep when I was sitting in the bathroom, and when I stood up I broke my ankle.
  • I was gambling at the casino all weekend and still have money left. I need to stay to win it back.
  • I open the fridge and it fell on me.
  • I’m stuck in the blood pressure machine at the grocery store.
  • I got lucky last night and don’t know where I am this morning.
  • I put my uniform in the microwave to dry and it caught fire.
  • I accidentally got on a plane.
  • A can of baked beans landed on my big toe
  • I was swimming too fast and smacked my head on the poolside
  • I’ve been bitten by an insect
  • My 12 year old daughter stole my car and you had no other to get to work.
  • My car handbrake broke and it rolled down the hill into a lamppost.
  • My dog has had a big fright and I don’t want to leave him.
  • My hamster died.
  • I’ve injured myself during sex.
  • I slipped on a coin.
  • My child stuck a mint up his nose and had to go to the ER to remove it.
  • I’ve had a sleepless night.
  • My mum has died (this was the second time the person used this excuse).
  • I am hallucinating.
  • I am stuck in my house because the door’s broken.
  • My new girlfriend bit me in a delicate place.
  • I burned my hand on the toaster.
  • The dog ate my shoes.
  • My fish is sick.
  • I swallowed white spirit.
  • My toe is trapped in the bath tap.
  • I drank too much and fell asleep on someone’s floor – I don’t know where I am.
  • My trousers split on the way to work.
  • I’m using a new contact lens solution and my eyes are watering.
  • I have a blocked nose.
  • I’ve had a hair dye disaster.
  • I’ve got a sore finger .

Employee perks that make a difference

Employees PerksHow can you attract and hang on to the best employees? Make them happy at work. Most companies are relatively good at making their employees happy. They allow employees to work from home when needed. Plan special and fun office activities. But there are those companies that go the extra mile for their employees and offer them special perks.

Apart from the the traditional perks like free medical and dental benefits, company vehicle, and further education, there are a number of interesting and popular perks that will keep your employees from leaving.

It is important to remember that perks do not make the culture of your company. If the underlying culture of the company sucks, then there are no perks in the world that will improve employee morale. Many perks are expensive to adopt, and in some cases, impractical for many companies. The goal is not to implement all the perks mentioned below but to focus on those that are important to your company, your employees and the culture of your company.

Here are few examples of job benefits and perks that will help you keep your employees happy and want to stay with your company.

  • Unlimited paid time off.
  • Profit sharing.
  • No official work hours.
  • Extra time off during holiday season.
  • On-site spa services.
  • Maternity and paternity leave over and above the minimum legal requirement.
  • A drinks fridge.
  • Medical Care, Yoga and Massages
  • Alternative work schedules an d flextime.
  • On-site health services
  • Ping pong table and games room.
  • Subsidized cellphone and data plans.
  • Personal financial planning assistance.
  • Paid time off apart from annual vacation.
  • Total wellness, both physical and mental.
  • Company sponsored sports team.
  • Offsite events.
  • Company retreats.
  • Discounts at local retailers.
  • Education fund for further education.
  • Freebies like Netflix and magazine subscriptions.
  • Event tickets and transportation.
  • Paid day off for birthdays.
  • New tablets or notebook for new employees.
  • Free food.
  • Gym membership or onsite gym.
  • Time off during the day.
  • Paid time off for community service.
  • Onsite childcare.
  • Employee Health Benefits
  • Retirement Annuities
  • Thrift Savings Plan
  • Retiree Health Benefits
  • Life Insurance
  • Long Term Care Insurance
  • Flexible Spending Accounts

Talent, Love and Passion

Spontaneous productivity

In our workspace, emotions are taboo, however make no mistake, without love and passion our business world would be an awful place to be.

Showing care and love in talent management is the very root of success. Whatever our role, we aim for a momentum and a stamina that is driven by passion, because that is what we can leverage into better performance, better sales, better results.

Want to succeed in your workplace?

Be an outstanding human being,
Work with authenticity and self-awareness,
Demonstrate emotional intelligence,
Work on having a great communication style.

Everything today is key metrics, measurables, where is the CARE? We need to show love to people around us. It creates a nurturing environment. All people need to be seen. When you do this, people will always give of their best.

We need to be masters of communication, experts at social media, deft and agile in our relationships — in work, that is how we show our love. Each individual needs to take ownership of what he or she do and how he or she do it. The HOW affects everyone around them. It is amazing how a simple question: WHAT WOULD LOVE DO NOW? Changes every situation. It replaces anger with understanding and insight, it replaces irritation with patience. There is so much that a Smile and a kind gesture can and does do in everyday life.

It is all about heart. Love makes the world round.