South African consumers urged to utilise consumer laws

National Consumer Commissioner Mamodupi Mohlala

Complain, complain, complain – this is the message and request from National Consumer Commissioner Mamodupi Mohlala to the South African public.

“I simply cannot express it enough – complain. Make use of the commission considering the fact that at the end of the day, you might have the best laws and regulations in the world, it’s possible to have the most well equipped commission however, if you don’t inform us precisely what the problems are – we have absolutely no way of knowing,” she says.

Mohlala described the Consumer Protection Act (CPA) as a ground-breaking section of the law and additiona